Terms of Use

At METIS Aerospace Ltd we are committed to the respect and protection of your privacy in compliance with the General Data Protection Regulation, which came into effect on May 25th, 2018.  This privacy policy details when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how it is kept secure and safe both in electronic and hard copies.  The Privacy Policy applies to the use of our products and to our sales, marketing and customer fulfilment activities and to those seeking employment at METIS Aerospace ltd.  

METIS Aerospace Ltd 

Metis Aerospace Ltd is a unique and agile company offering intelligent solutions to monitor Radio Frequency signals.  With a range of applications across both military and commercial markets, our specialist products and services counter threats from unauthorised UAV activity.  Providing a comprehensive understanding across the Radio Frequency spectrum, our solutions can integrate with existing security measures to protect troops on the ground, critical infrastructure, individual and institutional privacy, and public safety.     

The company address is:

METIS Aerospace Ltd Boole Technology Centre Beevor Street Lincoln LN6 7DJ

The collection of personal data: when? 

At METIS Aerospace Ltd, personal data is collected and stored securely on customers, suppliers, personnel and prospective employees.  METIS Aerospace Ltd collects personal data due to:

• Selling products and services to customers. 
• Purchasing parts from suppliers. 
• Interaction via phone, social media, email or website forms with prospective clients, suppliers, or employees. 
• METIS Aerospace may collect personal data if it is considered a legitimate interest.  If the interest is not legitimate, privacy policies override the collection of data.  Before data is collected, we make sure an assessment is made, ensuring that there is an established mutual interest between you and METIS Aerospace Ltd. 

The collection of personal data: why? 

METIS Aerospace Ltd collect and use personal data mainly to perform sales and for customer service.  We may also use collected data for marketing purposes. We collect data about suppliers, partners and persons seeking employment within the company.  We may use your data for the following purposes: 

• To send requested marketing or product information which has been requested.  This includes communications on products and services, events and activities.  The communication requires your consent.  
• To send information on purchased products and services. 
• To perform direct sales where legitimate and mutual interest has been established. 
• To follow up on requests. 
• To perform contractual obligations such as order confirmation, license details, invoice, reminders, and similar.  
• To notify you about any disruptions to our services and systems. 
• To contact you for feedback on purchased products and services. 
• To process a job application. 

Legal basis for collecting of personal data: 

If any personal data is used for marketing purposes, consent will be acquired.  Individuals have the right to remove or amend their details stored for such purposes. METIS Aerospace Ltd collect, store and use personal data to fulfil obligations related to contracts and agreements with customers, suppliers and partners. METIS Aerospace Ltd only use data if it is considered a legitimate interest and if the privacy interests of the data subjects do not override this interest.  To establish the legal basis for the collection of personal data, METIS Aerospace will identify and assess the mutual interest.  This legal basis is primarily related to sales purposes but may also be related to marketing.  We will always inform individuals about their privacy rights and the purpose for the collection of personal data. 

 What type of data is collected? 

METIS Aerospace Ltd collect and store names, phone numbers, titles, email addresses and company name and contact information.  METIS Aerospace Ltd may also collect feedback, comments and questions on communications, services and products through meetings, phone-calls, documents and emails.  From our website, we may collect IP addresses and actions taken on the site.  METIS Aerospace is not responsible for any comment, post, video or photo that an individual has uploaded to the website or social media pages, which can be read by anyone.    METIS Aerospace collect and retain data on potential employees throughout the application process.  METIS Aerospace does not currently collect any special categories of personal data, such as public unique identifiers or sensitive personal data.  If METIS Aerospace Ltd begin collecting special categories of data, which includes biometric data needed for security purposes, it will be held securely in accordance to GDPR principles.   How is data stored?  All electronic personal data is stored on encrypted files, which are only accessible by authorised personnel holding the necessary passwords. Hard copies are locked in secure filing cabinets and keys are only held by the appropriate members of staff.   

How long is data stored? 

METIS Aerospace store personal data for as long as necessary to fulfil the purpose for which is was collected.  METIS Aerospace consider the need to answer queries or resolve problems and the need to comply with legal requirements under applicable laws.  METIS Aerospace Ltd consider the need to attend any legal claims/complaints and safeguarding purposes. Data may be retained for a reasonable period after the last interaction.  When personal data is no longer required, it is deleted in a secure manner.  We may process data for statistical purposes but in such cases, all data is anonymised.    

Individual rights to personal data 

Individuals have the following rights in respect to their personal data: 

• The right to request a copy of all data that METIS Aerospace holds on them. 
• The right to request that METIS Aerospace holds up-to-date information if existing data is inaccurate. 
• The right to request all data is deleted when it is no longer necessary for METIS Aerospace to retain personal information. 
• The right to withdraw any consent to personal data processing at any time. 
• The right to request that METIS Aerospace Ltd provides you with your personal data and, if possible, to pass on this information directly (in a portable format) to another data controller when the processing is based on consent or contract. 
• The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data. 
• The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing. 

Any queries on our privacy policy should be sent to enquiries@metisaerospace.com    

The use of cookies and beacons 

We do not profile the visitors to our company website and so we don’t need to collect names and data.  We use only technical cookies for webmaster page editing (session cookies) and we link sites, that may use cookies, but are not under our control or responsibility.  The site also includes third party technical functions in order to improve the service i.e. YouTube video players.  Our YouTube videos have privacy-enhanced mode enabled therefore YouTube won’t store information about our visitors unless they play the video, according to the Google-YouTube guide.   

Sharing data 

METIS Aerospace Ltd do not share, sell, rent or trade information with third parties without consent unless required by law. In such instances, METIS Aerospace Ltd will disclose personal information if the company reasonably believe that disclosure is necessary to protect company rights and/or to comply with judicial proceeding, court order or legal process.  However, we will do what we can to ensure that your privacy rights continue to be protected.  If METIS Aerospace Ltd are ever required to share personal data with a third party, a data processing agreement will be devised to ensure that both parties follow the principles stipulated by the GDPR.   

Changes to the privacy statement 

METIS Aerospace Ltd reserves the right to amend this Privacy Policy at any time.  The applicable version will always be found on the website.  Please review this privacy policy occasionally to ensure you are happy with any changes.   If METIS Aerospace Ltd make changes that significantly alter privacy practices, we will notify you be email or post a notice on the website prior to change taking effect.   

The right to complain 

If you are unhappy with the way in which your personal data has been processed as per this privacy policy, you may, in the first instance contact enquiries@metisaerospace.com  or contact us.   If you remain dissatisfied, you have the right to directly apply to the national supervisory authority for a decision; contacted at ico@org.uk